Effective Date: 1-10-2025

At Luvoskin, we aim to ensure that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions of our shipping process.

1. Processing Time

1.1 Order Processing

• Orders are processed within [Insert Number] business days (excluding weekends and holidays) after payment is confirmed.

• You will receive a notification once your order has been shipped.

1.2 Delays

Occasionally, there may be delays due to high order volumes or unforeseen circumstances. If this occurs, we will notify you promptly.

2. Shipping Rates and Delivery Times

2.1 Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

2.2 Delivery Times

• Domestic Shipping: Estimated delivery time is [Insert Range] business days.

• International Shipping: Estimated delivery time is [Insert Range] business days, depending on the destination and customs processes.

3. Shipping Locations

3.1 Domestic Shipping

We ship to all states within [Insert Country].

3.2 International Shipping

We ship to select countries. Please check our checkout page for available destinations. Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery on the carrier’s website.

5. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal to accept delivery, or failure to pick up, we will contact you to arrange re-shipment. Additional shipping charges may apply.

6. Damaged or Lost Packages

6.1 Damaged Packages

If your order arrives damaged, please contact us within [Insert Number] days of receipt with photos of the damage and your order details. We will work to resolve the issue promptly.

6.2 Lost Packages

If your package is lost in transit, please contact us immediately. After an investigation with the carrier, we will provide a resolution.

7. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us:

• Email: support@luvoskin.com

• Phone: 1-832-795-2608

• Mailing Address: 9490 FM 1960 Bypass Rd W. 200 #356 Houston, Texas 77338

Thank you for choosing Luvoskin. We are committed to delivering your order with care and efficiency.