Review Luvoskin return eligibility, refund steps, damaged item support, and order issue guidelines.
Frequently asked questions
What is Luvoskin?
Luvoskin is an at-home skin wellness and beauty recovery store focused on simple self-care tools, facial care accessories, red light therapy products, and daily routine essentials.
Are Luvoskin products medical devices?
No. Luvoskin products are intended for general beauty, wellness, and self-care routines. They are not intended to diagnose, treat, cure, or prevent any medical condition.
How do I choose the right skin recovery tool?
Start with your routine. Red light therapy tools are best for light-based beauty rituals, facial tools are helpful for massage and sculpting routines, and body care accessories support a more complete self-care setup.
How long does shipping take?
Shipping times vary by product and destination. Full shipping details will be listed on each product page and in our Shipping Policy.
How much does shipping cost?
Shipping costs may vary based on the item, destination, and available shipping method. Any shipping costs will be shown at checkout before payment.
Can I return my order?
Eligible items may be returned according to our Returns & Refunds policy. Please review the return policy before placing your order.
Who can I contact for support?
You can contact us at support@luvoskin.com. Please include your order number if your question is about an existing order.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How do I track my order?
Once your order ships, tracking details will be sent to the email address used at checkout. You can also visit our Track Order page for updates.